Last updated: 21 October 2026
1. Who we are
Storytime London is a live storytelling, spoken word and literary events organisation operated by Storytime London Limited, a limited company registered in England and Wales under company number 15647139.
We are committed to protecting your personal information and respecting your privacy.
For the purposes of UK data protection law, Storytime London Limited is the data controller for the personal information we collect and use for our own marketing activities.
Contact: stories@storytimelondon.com
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
2. Information we collect
We may collect and process the following personal information:
Your name and email address.
Your marketing preferences and consent records.
Information about your interactions with our newsletters, where provided by our email service.
Information about your event bookings, where made available to us by our ticketing partners.
We collect this information when you subscribe to our mailing list, opt into marketing during a ticket purchase, or otherwise provide your information directly to us.
3. How we use your information
Where you have agreed to receive marketing emails, we use your information to:
Send news and updates about Storytime London.
Announce upcoming events, performances and ticket releases.
Share information about our community, competitions and special events.
Provide occasional exclusive offers or early access to tickets.
We may also use information where necessary to respond to your enquiries, manage your subscription preferences and comply with legal obligations.
We do not sell your personal information.
4. Our lawful basis for processing
We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):
Consent: Where you have actively opted into our marketing communications, we rely on your consent to send promotional emails.
Legitimate interests: Where appropriate, we may process limited personal information to respond to enquiries, maintain the security of our services and administer our business, provided those interests are not overridden by your rights.
Legal obligations: Where we are required to retain or disclose information to comply with applicable law.
You may withdraw your marketing consent at any time.
5. Ticket purchases through DICE and Eventbrite
We use DICE and Eventbrite as ticketing platforms for our events.
When purchasing tickets through DICE or Eventbrite, you may be offered the opportunity to subscribe to Storytime London’s mailing list.
If you choose to opt in, DICE or Eventbrite may share your name, email address and marketing consent information with us so that we can send you relevant communications.
Subscribing to our mailing list is voluntary and is not a condition of purchasing tickets. Purchasing a ticket does not automatically subscribe you to our mailing list. You will only receive marketing communications where you have provided the necessary consent.
DICE and Eventbrite also process personal information under their own privacy policies which are available through their respective websites.
6. Email marketing and Substack
We use Substack to publish and distribute our newsletters and communications.
If you subscribe to our mailing list, your email address and relevant subscription information may be stored and processed through Substack.
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in our messages or contacting us directly.
Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
7. Sharing your information
We may share personal information with trusted service providers where necessary to operate our events and communications, including:
DICE and Eventbrite, our ticketing platforms.
Substack, our newsletter and email distribution platform.
Other service providers that help us securely administer our operations, where applicable.
We do not sell or rent our mailing list to third parties.
8. International data transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take steps to ensure appropriate protections are in place, in accordance with applicable UK data protection law.
9. How long we keep your information
We retain your marketing subscription information while you remain subscribed.
If you unsubscribe, we may retain limited information on a suppression list to ensure that you do not receive further marketing communications.
Other information is retained only for as long as necessary to fulfil the relevant purpose or comply with legal requirements.
10. Your rights
Under applicable UK data protection law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Request transfer of your information in certain circumstances.
Withdraw your consent at any time.
To exercise your rights, please contact us at stories@storytimelondon.com.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or data processing practices.
The latest version will be available on our website.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Storytime London Limited
Trading as Storytime London
Email: stories@storytimelondon.com
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ